System Requirements

All technical details you may require

System Requirements
(for on-premise use)

Operating systems:

Microsoft Windows Server 2016 (32 & 64 Bit), or

Microsoft Windows Server 2012 R2 (32 & 64 Bit), or

Microsoft Windows Server 2012 (32 & 64 Bit)

DBMS

Microsoft SQL Server 2008 (Express, Web Edition, or Enterprise), or

Microsoft SQL Server 2012 (Express, Web Edition, or Enterprise), or

Microsoft SQL Server 2014 (Express, Web Edition, or Enterprise).

Additional software components required

Microsoft IIS 8.0 or above

Microsoft .NET v4.0

Go>Sign Desktop app (required only for local signing use case)

Operator browser

Internet Explorer 9 or above

Chrome 30 or above

FireFox 25 or above

Safari 5.1 or above

Opera 25 and above

Minimum hardware requirements for SigningHub & database server machines

Xeon E56xx or E3 or E5

RAM: 8 GB or above

Microsoft Azure supported (IAAS mode)

20 GB Disk Space

System Requirements
(for on-premise use)

Operating systems:

Microsoft Windows Server 2016 (32 & 64 Bit), or

Microsoft Windows Server 2012 R2 (32 & 64 Bit), or

Microsoft Windows Server 2012 (32 & 64 Bit)

DBMS

Microsoft SQL Server 2008 (Express, Web Edition, or Enterprise), or

Microsoft SQL Server 2012 (Express, Web Edition, or Enterprise), or

Microsoft SQL Server 2014 (Express, Web Edition, or Enterprise).

Additional software components required

Microsoft IIS 8.0 or above

Microsoft .NET v4.0

Go>Sign Desktop app (only required for the local signing use case)

Operator browser

Internet Explorer 9 or above

Chrome 30 or above

FireFox 25 or above

Safari 5.1 or above

Opera 25 and above

Minimum hardware requirements for SigningHub & database server machines

Xeon E56xx or E3 or E5

RAM: 8 GB or above

Microsoft Azure supported (IAAS mode)

20 GB Disk Space

User devices/Mobile devices

Any operating system with any modern Internet browser supporting HTML5, recent versions of IE 9+, Chrome, Firefox, Safari, or Opera.

For iOS and Android devices the “SigningHub” app is available free of charge, see details.

We also provide a mobile web interface for other mobile devices.

User devices/Mobile devices

Any operating system with any modern Internet browser supporting HTML5, recent versions of IE 9+, Chrome, Firefox, Safari, or Opera.

For iOS and Android devices the “SigningHub” app is available free of charge, see details.

We also provide a responsive mobile web interface for other mobile devices.

Document Formats

PDF, PDF/A and Office 365 Word (2013).

Most document formats can be automatically converted to PDF/A format by SigningHub including DOC, DOCX, XLS, XLSX, PPT, PPTX, ODT, SXW, TXT, RTF, PNG, JPG, GIF, TIF, TIFF, BMP, and EMF.

Long-term digital signatures for Office 365 Word documents are supported using the SigningHub for Word app.

Document Formats

PDF, PDF/A and Office 365 Word (2013).

Most document formats can be automatically converted to PDF/A format by SigningHub including DOC, DOCX, XLS, XLSX, PPT, PPTX, ODT, SXW, TXT, RTF, PNG, JPG, GIF, TIF, TIFF, BMP, and EMF.

Long-term digital signatures for Office 365 Word documents are supported using the SigningHub for Word app.

Private Key Stores

Private signing keys can be stored in a range of devices, i.e.:

For server-side signing:

PKCS#11 HSMs: Gemalto (SafeNet), Thales or Utimaco (HSMs from other vendors which comply with the PKCS#11 standard should also work).

Cloud HSMs: Microsoft Azure Key Vault HSM. The Azure Key Vault is a FIPS 140-2 Level 2 and CC EAL4+ compliant cloud-based HSM.

For server-side signing:

PKCS#11 smartcards/tokens.

Windows CAPI/CNG key store.

Apple Keychain.

Private Key Stores

Private signing keys can be stored in a range of devices, i.e.:

For remote (server-side) signing:

PKCS#11 HSMs: Gemalto (SafeNet), Thales or Utimaco (HSMs from other vendors which comply with the PKCS#11 standard should also work)

Cloud HSMs: Microsoft Azure Key Vault HSM, this is a cost-effective cloud-based HSM service which uses FIPS 140-2 Level 2 and Common Criteria EAL4+ compliant HSMs.

For local (client-side) signing:

PKCS#11 smartcards/tokens.

Windows CAPI/CNG key store.

Apple Keychain.

Signature Standards

PDF v1.7 (ISO 32000-1:2008) signatures, including certify, approval and long-term signatures.

PDF/A (ISO 19005) signatures.

ETSI PAdES Part 1, Part 2, Part 3 and Part 4 signatures are fully supported.

ETSI XAdES-X-Long signatures as used with Office 365 Word and Word 2013 signatures.

Signature Standards

PDF v1.7 (ISO 32000-1:2008) signatures, including certify, approval and long-term signatures.

PDF/A (ISO 19005) signatures.

ETSI PAdES Part 1, Part 2, Part 3 and Part 4 signatures are fully supported.

ETSI XAdES-X-Long signatures as used with Microsoft Office 365 Word and Word 2013/2016 signatures.

User Authentication

Username/password (with optional SMS OTP) across a TLS/SSL secured session.

Active Directory Authentication.

Active Directory Federation Services (ADFS) Authentication.

Client SSL certificates.

OAuth and SAMLv2.

Salesforce authentication.

Office 365 authentication.

ConsentID authentication.
Mobile signing solutions (Entrust Identity Guard, Ascertia MSSP Server).

Mobile signing solutions (Entrust Identity Guard, Ascertia MSSP Server).

Business applications or portals can also pre-authenticate users and use SigningHub as a seamless, clever “view and sign” feature of the application.

User Authentication

Username/password (with optional SMS OTP) across a TLS secured session.

Active Directory Authentication.

Active Directory Federation Services (ADFS) Authentication.

Client TLS certificates.

OAuth and SAMLv2, tested with various external Identity Providers (IDPs) which follow these standards.

Salesforce authentication.

Office 365 authentication.

ConsentID authentication.

Mobile signing solutions (Entrust Identity Guard, Ascertia MSSP Server).

Business applications or portals can also pre-authenticate users and use SigningHub as a seamless, clever “view and sign” feature of the application.

PKI Standards

X.509 Identity Certificates and Attribute Certificates.

X.509 CRLs (including full, partitioned, indirect & delta CRLs).

RFC 2560 / 6960 OCSP Validation Authorities.

RFC 3161 Time Stamp Authorities are recommended for long-term signatures.

PKI Standards

X.509 Identity Certificates and Attribute Certificates.

X.509 CRLs (including full, partitioned, indirect & delta CRLs).

RFC 2560 / 6960 OCSP Validation Authorities.

RFC 3161 Time Stamp Authorities are recommended for long-term signatures.

Languages

Over 20 common languages are supported including:

English
Nederlands
Español (ES)
Español (LA)
العربية
Français
Deutsch
Türkçe
Latviski
Norsk
Ελληνικά
हिंदी
日本人
Pусский
ไทย
Tiếng Việt
Bahasa Indonesia
Português (PT)
Português (Brasil)
中国
Romana
Srpski

Languages

Over 20 common languages are supported including:

English
Nederlands
Español (ES)
Español (LA)
العربية
Français
Deutsch
Türkçe
Latviski
Norsk
Ελληνικά
हिंदी
日本人
Pусский
ไทย
Tiếng Việt
Bahasa Indonesia
Português (PT)
Português (Brasil)
中国
Romana
Srpski